Delivery

Terms and Conditions of Delivery - CUIRNOBLE

At CUIRNOBLE, we are committed to providing you with an exceptional delivery experience for our handcrafted genuine leather products.

1- Order Preparation:

All orders are prepared within 2 business days. Each product is carefully checked and packaged before shipping to ensure its quality.

2- Shipping Method:

We ship your orders via DHL Express, ensuring fast and reliable delivery directly to your home.

3- Delivery Time:

Once your order is shipped, the delivery time is 2 to 3 business days. You will receive a DHL tracking number to follow the progress of your package in real time

4 - Packaging:

All our products are packaged with the utmost care to ensure their protection during transport. We use quality packaging materials to ensure that each item arrives in perfect condition.

5 - Quality Assurance:

If for any reason your product arrives damaged or in a non-compliant condition, please contact us immediately. We are committed to resolving any issues quickly and efficiently.

6 - Shipping Costs:

Shipping costs for international shipments vary between 14 and 20 euros, depending on the quantity and destination of the products. These costs will be clearly indicated during the ordering process and will be added to your purchase total. In addition, for any order over 200 euros, shipping is free.

7 - International Shipping:

We are proud to offer you worldwide shipping without exception, using the fast and reliable service of DHL Express. Whether you are in Europe, Asia, America or elsewhere, we are committed to delivering our handcrafted genuine leather products directly to your door.

8 - Returns and Exchanges:

In case of return or exchange, please consult our return policy. We accept returns within 14 days of receiving your order, provided that the items are in their original condition.

9 - Product Availability:

If a product is out of stock after you place your order, we will notify you as soon as possible and offer you an alternative or refund.

10 - Customer Service:

If you have any questions or concerns about your order or delivery, please do not hesitate to contact our customer service. We are here to help and are committed to providing you with excellent service.

Thank you for trusting CUIRNOBLE for your genuine leather purchases. We look forward to serving you!